Buyer

Dashboard

(Notes: When you click Edit Profile, a pop-up window opens)

PRODUCT ID	ORDER DATE	ORDER NUMBER	PRODUCT	MESSAGE SELLER	WAS YOUR ORDER COMPLETED?	REVIEWS
D-000001	07/02/2025	#5050	Decoración Premiun		Processing
D-000002	07/02/2025	#5051	Decoración Básica		Processing
D-000003	07/02/2025	#5052	Decoración Completa		Completed

Notes:

1) Product Link:
– When customer clicks on any product name, the system will forward them to the product page
– If the product does not exist any more, it will take them to a personalized “Not Found” page.

2) Ordered Number:
– When customer clicks on order number, it will bring up a pop-up window with all the order details.

3) Order Status:
– It will show as “Completed” until the seller confirms in their dashboard.

4) Reviews:
– The Add Review button will be available and clickable until the seller confirms it’s completed in their dashboard.

5) Email:
The customer will get an email with order details of purchase.

6) Was your order Completed?
– If the buyer does not confirm completion after 3 days, the system will automatically change status to Completed

ID	ORDER DATE	ORDER NUMBER	PRODUCT	MESSAGE SELLER	ORDER STATUS	REVIEWS
1	07/02/2025	#5050	Decoracion Premiun	Click Here	Processing	Click Here
2	07/02/2025	#5051	Decoración Completa	Click Here	Processing	Click Here
3	07/02/2025	#5052	Decoración Básica	Click Here	Completed	Click here

Order Status Buyer

DATE	STORE NAME	SUBJECT	MESSAGES
07/02/2025	La Coqueta	Tuve un problema con el producto
07/02/2025	Globos del Cielo	Quiero agregar un detalle a la orden
07/02/2025	ADMIN	How do I cancel my order?

Notes:

1) Messages:
– Seller and Buyer will get an email when a message is received

Thread

Seller info popup

Purchase Policy

Last Updated: [Insert Date]

Thank you for shopping with us! We want to ensure you have a seamless and positive experience while shopping on our website. Please review the following purchase policy to understand how your purchases will be handled.

1. Order Placement

By placing an order on our website, you are making an offer to purchase goods or services. We reserve the right to accept or reject your order for any reason, including but not limited to availability of stock or errors in pricing. An order confirmation will be sent to your email once your order has been received.

2. Pricing

All prices displayed on our website are in [insert currency], and may be subject to taxes and additional fees, including shipping costs, which will be calculated at checkout. We make every effort to ensure prices are accurate; however, errors may occur. If a price error is detected, we will notify you before processing your order and offer the option to confirm or cancel the purchase.

3. Payment

We accept the following payment methods:

[Insert Payment Methods: Credit Cards, PayPal, etc.]

Payment is due at the time of purchase. All payment transactions are secure and encrypted.

4. Shipping and Delivery

Once your order has been confirmed, we will process and ship it according to the shipping option selected at checkout. Delivery times and shipping costs vary depending on your location and the shipping method chosen.

Domestic Shipping: Estimated delivery time is [Insert number] business days.
International Shipping: Estimated delivery time is [Insert number] business days.

Please note that shipping delays can occur due to unforeseen circumstances, and we are not liable for any delays beyond our control.

5. Order Cancellations

Orders can be canceled before they are processed for shipment. Please contact our customer support team at [insert contact details] as soon as possible if you wish to cancel your order. Once the order is shipped, it cannot be canceled.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within [insert number] days of receipt. To initiate a return, please contact our customer support team at [insert contact details] for further instructions.

Items must be in new, unused condition with all original packaging and tags.
Refunds will be issued to the original payment method once the return has been processed.
Shipping fees are non-refundable.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [insert contact details] and provide details along with photos of the damage. We will work to resolve the issue, whether by offering a replacement, refund, or store credit.

8. Product Availability

While we make every effort to ensure our inventory is up-to-date, items may occasionally become out of stock. If an item is unavailable, we will notify you as soon as possible and offer alternatives, a backorder option, or a full refund.

9. Privacy and Security

Your privacy is important to us. We use secure payment gateways and follow strict measures to protect your personal and payment information. For more information, please read our [Privacy Policy].

10. Changes to the Purchase Policy

We may update or modify this Purchase Policy at any time. Any changes will be posted on this page with an updated date. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns regarding our Purchase Policy, please contact us at:

Email: [Insert Email Address]
Phone: [Insert Phone Number]